Results for "Tools

Tools to measure media influence
Tools for measuring media influence: a guide with a reputational approach | News
Measuring media influence is not the same as counting how many times a brand is mentioned in the press or on social networks. Nowadays, the real impact of a brand, company or personality depends not only on the volume of coverage, but also on the quality of the content published, the meaning of the message,...
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How to evaluate a Call Center agent with advanced tools | News
The quality of service in a call center depends to a large extent on the individual performance of its agents. Evaluating agents effectively not only allows identifying areas for improvement, but also enables the development of strategies aimed at optimizing performance. Among the main benefits are the following: A rigorous agent evaluation...
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The best research tools for election campaigns | News
The best research tools for election campaigns Today's election campaigns depend on extensive research and the ability to analyze large amounts of data. From voter behavior analysis to personalized communication strategy, having the best tools is critical to ensure the success of a campaign....
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