The Communications Director's Problem: How to demonstrate that communication adds value to the business | News, #Reputation
For years, communications departments have grappled with a difficult paradox: their work is increasingly strategic, yet their metrics remain, in many cases, overly operational. The Communications Director (Dircom) plays a crucial role in building trust, protecting the company's reputation, anticipating risks, providing visibility into corporate decisions, and positioning the company...
Intelligence solutions
Public institutions
Public institutions need to understand how their policies, decisions, leaders, and services are perceived, but also which audiences their messages actually reach and how those audiences behave in both the physical and digital realms. Enigmia combines reputation analysis, public narratives, audience data, mobility data, digital behavior data, and territorial sensitivity to help administrations and public bodies evaluate campaigns, target messages, detect risks, and make better decisions regarding communication, management, and institutional activation.

What We Do
We evaluate the impact of public policies and campaigns
We analyze how a measure, plan, campaign or institutional decision is interpreted in the media, networks and social conversation, identifying which narratives reinforce or hinder its public acceptance.
We identify physical and digital audiences
We detect which audiences are exposed to a campaign, visit a territory, participate in an event, consume certain content, or show affinity with an institutional message.
We analyze territory and social sensitivity
We study differences by zones, profiles, communities or population segments to understand where there is greater receptivity, resistance, interest or need for action.
We evaluate messages and institutional positioning
We measure which messages generate the greatest impact, which topics activate conversation, which attributes are associated with an institution, and how public trust evolves.
We guide public campaigns and decisions
We translate the analysis into recommendations for segmenting audiences, prioritizing territories, adjusting messages, planning campaigns, anticipating controversies, and improving institutional capacity for action.







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