The Communications Director's Problem: How to demonstrate that communication adds value to the business | News, #Reputation
For years, communications departments have grappled with a difficult paradox: their work is increasingly strategic, yet their metrics remain, in many cases, overly operational. The Communications Director (Dircom) plays a crucial role in building trust, protecting the company's reputation, anticipating risks, providing visibility into corporate decisions, and positioning the company...
Intelligence solutions
Reputation and brand
A brand's reputation is built on decisions, messages, actions, media, social conversation, and constant comparison with other players. It's not enough to know how much an organization is being talked about: it's necessary to understand how it's perceived, what attributes are associated with it, which reputational dimensions are strengthened or damaged, and what narratives explain its public position. Enigmia measures the reputational impact of this conversation, analyzes its evolution over time, and helps identify risks, opportunities, and levers for improvement to manage the brand with comparable and defensible criteria.

What We Do
We measure reputational impact
We evaluate the reputational quality of information, mentions, and narratives that affect a brand or organization, differentiating between presence and real impact.
We analyze dimensions and attributes of reputation
We identify which aspects of reputation are being strengthened or deteriorated: leadership, innovation, integrity, performance, sustainability, social commitment, or closeness.
We explain which narratives build the brand
We detect the narratives that explain a brand's public position and how those narratives influence its perception, legitimacy, and ability to act.
We track reputational evolution over time
We analyze reputation trajectories to understand whether a brand consolidates strengths, accumulates risks, or undergoes relevant changes in its public position.
We identify positioning risks and opportunities
We identify areas where the brand can gain relevance, correct weaknesses, or anticipate narratives that may affect its reputation.







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