Sectors

Retail

Understanding the customer and anticipating their needs is key to drive sales and loyalty in retail. Enigmia offers advanced solutions to analyze both shopping behavior and brand perception in media and social networks. This allows companies to adapt their marketing strategies, optimize the shopping experience and manage their reputation. With accurate data, we help identify consumption patterns, improve personalization and maximize the impact of each campaign, achieving a more effective and lasting connection with customers.

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What We Do

#Reputation

We analyzed the 100 % of news in the media to assess the impact, notoriety and perception in real time.

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#Legislative

We offer qualified parliamentary monitoring with alerts on key national and international legislative changes, tailored to your needs.

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Data Lake

We offer detailed analysis of human behavior in real time and retrospectively, with sociodemographic data and large-scale geolocation.

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#people

We identify and analyze talent, ambassadors and influencers, evaluating their impact, values and affinity to strengthen your brand strategy.

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Contact center

Analyze 100 % of call center conversations to optimize processes, evaluate tone and improve customer experience.

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AI Assistants

We develop customized AI assistants that analyze data in real time, optimizing processes and supporting decisions.

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Services

We offer strategic consulting, detailed studies and business intelligence solutions to transform data into actionable insights, optimize decisions and anticipate key trends.